Return Policy for Adult Products

General Return Policy: Due to health and safety regulations, adult products are typically not eligible for returns or exchanges.

Eligible Return Conditions: Returns may be accepted only if your product meets ALL of the following requirements:

• Item is completely brand new and unused
• Original packaging remains unopened and sealed
• Product has never been removed from its original packaging

Return Process & Refund Information: Upon receiving your return request, our team will inspect the package to verify its condition. If approved, we will process your refund for the remaining balance after deducting applicable fees, including:

• Original shipping costs
• Restocking fee

100% Authentic Products Guarantee

Brand New & Genuine Products Only: Every product available through DreamsDoll is guaranteed to be brand new, authentic, and sourced directly from authorized manufacturers. We maintain a strict no-counterfeit policy.

Authenticity Verification Available: To ensure complete transparency and build your confidence, you can easily verify your purchase authenticity at any time. Simply use your order number to contact the original brand manufacturer for independent confirmation that your product is genuine.

Why Choose DreamsDoll for Authentic Products:

• Zero tolerance for counterfeit or replica items
• Direct partnerships with authorized brands
• Full traceability with order verification system
• Complete authenticity guarantee on every purchase